Integration of Knowledge Resources in R&D Organizations: A Human Resource Management Perspective

This article presents the process of design and implementation of a holistic knowledge management infrastructure for R&D organizations from human resources (HR) perspective. The approach addresses HR challenges such as support for an open and flexible organizational structure, support for managing the specific assets of an R&D organization, supports for analysis and reporting, both internally and towards research funding bodies, as well as integration into the semantic web community space. Using an illustrative case study of a concrete research-intensive establishment, the Mihajlo Pupin Institute, this article shows how the latest semantic technologies (ontologies, SPARQL, Semantic Wiki) could be used on the top of the commercial SAP® Enterprise Resource Planning system and the open-source Alfresco Enterprise Content Management system in order to ensure meaningful search and retrieval of the expertise for in-house users as well as the integration in European research space and beyond.